Customer Support
Contact Us
If you have any questions, encounter technical issues, or would like to provide feedback, please reach out to our support team.
Email: yf.it@163.com
Frequently Asked Questions
How do I add Mongolian text?
Simply tap the "Text" icon on the timeline, select "Mongolian", and start typing. Our engine handles the vertical layout automatically.
Can I export in 4K?
Yes, Mongol Video Creator supports high-definition exports up to 4K resolution for Pro users.
How to restore my subscription?
Go to Settings > Subscription and tap "Restore Purchase" to re-activate your Pro features on a new device.
Response Time
We typically respond to all inquiries within 24-48 hours during business days.